At Fueled By Fire, LLC., we take privacy seriously and are committed to protecting the personal information of our users. This Privacy Policy outlines how we collect, use, and share opt-in information collected through our website.
Collection of Opt-In Information
We collect opt-in information from users through various forms on our website, including email subscriptions, contact forms, and event registration forms. This information may include, but is not limited to, names, email addresses, and phone numbers. We only collect opt-in information that is necessary for the purpose it was provided for.
Use of Opt-In Information
The opt-in information collected through our website is used to provide our users with the services they requested, such as email newsletters, event updates, and customer support. We may also use this information to personalize the user experience on our website and to improve our products and services.
Sharing of Opt-In Information
We do not sell, rent, or otherwise share opt-in information with third parties, unless we have the user's explicit consent or are required to do so by law.
Data Security
We take appropriate technical and organizational measures to secure the opt-in information collected through our website from unauthorized access, use, disclosure, or destruction.
Partnerships
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
Changes to This Privacy Policy
We may modify this Privacy Policy from time to time to reflect changes in our privacy practices. If we make any changes, we will update this Privacy Policy and post the revised version on our website.
Contact Information
If you have any questions or concerns about our privacy practices or this Privacy Policy, please contact us at support(@)fueledbyfire.com.
108 South Main Street
Unit #533
Rusk, TX 75785
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Fueled By Fire® LLC. | Copyright ©2020-2024 | All Rights Reserved
* Product Access
Our VIP products are currently accessed by the Internet only. After your purchase has been approved we will process your order. Orders are typically processed within one (1) hour but could take as long as twenty-four (24) hours to complete. Once your order has been processed we will send you a confirmation email using the email address you provided on our order form. This email will serve as your electronic purchase receipt. You may receive a separate email that will contain the information you need to access our digital products.
Access to our products and services from our servers are closely monitored to ensure you are able to successfully access them. We reserve the right to terminate your access to our product servers if you grant access to your personal account to those who have not purchased our digital products or services without expressed written permission from an employee of our company.
* Refund Policy
We stand behind our products and services and your satisfaction with them is important to us. However, because our products are digital goods delivered via the Internet we generally offer no refunds.
If you change your mind about your purchase and you have not yet accessed our products or services online, we will happily issue you a refund upon your request.
Refund requests made after you have accessed our products or services are handled on a case by case basis and are issued at our sole discretion. Refund requests, if any, must be made within fifteen (15) days of your original purchase and before you access any content including but not limited to, VIP Sessions, The Vault or any other digital or online content.